• Due to hygiene reasons our earrings are not returnable.
  • If for any reason you are unhappy with your order please contact us at so we can assist you.
  • We will accept returns on new unworn jewelry such as necklaces and bracelets for (online store credit only) within 14 days of receipt.
  • All returned jewelry must be unworn in its original condition and in the gift box it was shipped in.
  • You must contact us within 14 days of receiving your order, upon agreement you can then return at your expense.
  • Once we receive your returned item, and it is inspected to be in perfect condition and unworn we will then issue an online store credit (excluding shipping cost).
  • We recommend you insure the package and get a tracking number. MB Jewelry will not be responsible for lost, stolen or damaged returned items.
  • Sale items (Best Buys) Flash sales are final. No exchanges or credits.

Send returns to: Michele Busch Jewelry @ 1428 Sussex Dr. Plano TX 75075


We know you will handle your MB Jewelry with care. If the product is determined to be damaged or defective on our part within 30 days of receipt, we will gladly repair or replace it. We know accidents happen! If you break or lose a piece you love, please contact us at We will do our best to repair or replace the lost piece. Sending a photo may be helpful, or in the case of a lost earring, we may need you to send us the mate. We will do our best to redesign a match. A price quote on each repair or lost piece will be given in advance. You can then ship the item to us. Michele Busch jewelry is not responsible for lost, stolen or damaged items. Please return items in a small box, so the items arrive safely.  Due to the uniqueness of our handmade polymer clay earrings, some patterns cannot be matched. We provide you with secure earring backing, please attach them so you don't lose your earrings.

Ship to: Michele Busch Jewelry  1428 Sussex Dr.  Plano Tx. 75075